To bring your wireless number to Bell, here’s what you’ll need to have on hand:
Your current phone and/or most recent monthly bill from your current service provider.
We will also need at least one of the following pieces of information about your current account:
- Account number
- Device ESN (Electronic Serial Number) or MEID (Mobile Equipment Identifier)
- Account password or PIN
To bring your home phone number to Bell, we will need the following 3 pieces of information:
- Account holder’s name as it appears on the account
- Account number
- Service address (if different from the billing address)
While your number is being transferred, your previous service will continue to work, although there may be a short period of downtime while the actual transfer is taking place. We will contact you if there are any problems with your number transfer.
Remember: Check your voicemail and other services one last time before the number transfer as you will no longer have access to these services from your previous plan.
Things to remember when transferring your number to Bell/Wi-Com:
- Have your current number and most recent bill handy so we can confirm that your number can be transferred.
- You are responsible for any fees or charges that apply once your service is cancelled with your current provider. These may include contractual obligations, outstanding balances, etc.
- If any other services are connected to your phone number, such as the Internet and alarm systems, they may be impacted by transferring your number. Be sure to contact the company providing these services to ensure that there is no disruption in service as a result of the transfer