Wildix • Phones • Unified communications
Wildix Phone Systems
Wildix is a cloud, browser-based phone and unified communications system for businesses and organizations of any size. Staff get one number on a desk phone, a DECT cordless handset or a mobile app, with chat, video meetings and AI help in the same platform, and it can work with the PA, paging and intercom systems already in your building. Wi-Com is a Canadian Wildix partner. We plan, install and support the system.
Everyday calling
Phones and services that boost staff productivity
Staff should be able to take the business line wherever the work is, see who is available, and spend less time chasing missed calls.
- One number, wherever staff areDesk phones, Wildix W-AIR DECT cordless handsets and the Wildix mobile app can share the same number, presence and call history. People can take calls at a desk, across a warehouse or shop floor, or off site, instead of missing them.
- Presence, chat and video in the browserWildix Collaboration runs in a browser or on a smartphone. Staff can see who is available, chat, start a video meeting and make or take calls from one place, without installing a stack of extra programs.
- AI that handles routine inquiriesWilma, the Wildix AI assistant, can answer voice calls, web chat, SMS and WhatsApp, deal with routine questions, and hand the conversation to a person when a human should take over, including after hours.
Paging and announcements
Works with your PA, paging and intercom
A phone system is more useful when an announcement or an urgent message can go out over the speakers and intercoms a building already uses. Wildix can register compatible SIP paging and intercom devices and connect to emergency notification software.
Speakers and paging
Overhead paging and speakers
Supported SIP speakers, horns and paging adapters, including Algo devices, register with Wildix so staff can page a zone or the whole site from a phone. Warehouses, plants, stores and offices use this for announcements and to call someone to the front.
Intercom and door entry
Intercoms and door entry
CyberData and other compatible SIP intercoms, call buttons and door entry units can ring Wildix phones, so reception or security can see who is at the door and talk to them from a desk phone or the mobile app.
Mass notification
Singlewire InformaCast
The Wildix integration with Singlewire InformaCast lets staff trigger live or pre-recorded announcements and mass notifications from Wildix phones, so the same alert can reach speakers, phones and other endpoints across the site.
Help when seconds matter
Emergency help button
Wildix devices can include an emergency help button that works like a custom speed dial. It can reach a designated person, security or an emergency number, and be paired with paging so the rest of the site knows what to do next.
Featured
Wildix for Schools
Schools are one of the places Wildix fits best. Teachers and office staff can take the school line anywhere on campus, page the building, trigger emergency alerts and run virtual classrooms from the same platform.
Schools and districts
Phones, paging and safety for schools
Desk phones, DECT handsets and the mobile app for staff, connected to the PA, bells, intercoms and emergency notification the school already uses. One platform can cover a single school or a whole district.
Classrooms
Virtual and hybrid classrooms
Wizyconf runs in the browser, so teachers and students can join a class without installing a separate client, with chat, a whiteboard, breakout rooms and recording.
Where it is used
Built for the way your industry works
The same platform adapts to very different workplaces. Here are the problems it most often solves.
Offices
Offices and professional services
Calls reach the right person the first time, staff can work from the office or home on the same number, and chat and video replace a pile of separate apps.
Healthcare
Clinics and healthcare
Front desk and clinical staff can be reached on the move with DECT handsets or the mobile app, and routine booking questions can be handled by AI so the phone is not tied up.
Retail
Retail stores
Staff on the floor can answer the store line from a cordless handset or phone, page a department, and keep several locations on one system.
Hospitality
Hotels and hospitality
The front desk, housekeeping and maintenance share one system, so guest calls are answered and staff can be reached anywhere on the property.
Multi-site
Multi-site organizations
Branches and remote sites stay on one platform with extension dialling between locations, central management, and no separate phone system at each site.
Contact centres
Contact centres
Call queues, presence and reporting help teams handle busy periods, and Wilma can take after-hours or overflow inquiries and pass them to staff.
Meetings
Video meetings with Wizyconf
Wizyconf is the Wildix video meeting tool. It runs in a browser, so guests can join from a link without installing anything.
- Join from a linkCustomers, partners and staff can join a meeting from a browser, which removes the usual "which app do I need" delay.
- Built into the phone systemMeetings start from the same Wildix Collaboration window staff already use for calls and chat.
- Meeting room hardwareOptional Wizyconf room hardware is available for boardrooms and training rooms that mix people in the room with people joining remotely.
A Canadian Wildix partner
Why work with Wi-Com
Wi-Com plans, installs and supports Wildix for organizations across Canada. We match phones, mobility and paging integration to the way your site already works, then stay with you after go-live.
Support
Install and ongoing support
We walk the site, connect the system to paging and intercom where that is the right fit, train staff on everyday calling, and provide support once you are live. For a quote or a walk-through, use the form below or call us.
Related pages
UCaaS, VoIP and schools
Wildix is the UCaaS platform we offer. For the broader category, start with UCaaS. For voice-focused business phone systems, see VoIP. For schools, see Wildix for Schools.
Our brands
Technology you know. Expertise you can call on.
Get in touch
Questions about Wildix?
If you have any questions or comments we would be pleased to hear from you. Call our customer service team or send us a message and one of our experts will be in touch.
- Call1-855-859-4266
1.855.85.WICOM - Emailsales@wicom.ca
Send us a message
Quotes, rentals, programming or service: tell us what you need.